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FOR INDIVIDUAL GROUP BOOKINGS, EACH STUDENT CAN SECURELY PAY ITS OWN FEES ONLINE BEFORE THE CLASS.
SIMPLY FOLLOW THE PAYMENT LINK BELOW:
TERMS AND CONDITIONS FOR THE SURFING PACKAGES AND MEMBERSHIPS:
Cancellation & Refund Policy
At KSD, we want every guest to enjoy their experience to the fullest. To ensure fairness and smooth operations, please note the following terms for bookings, packages, and lessons:
1. Lesson & Package Bookings
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All lesson packages (e.g., 5-hour, 10-hour, memberships) are non-refundable once started.
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Lessons may be rescheduled with at least 24 hours’ notice.
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A missed class without prior notice will be considered used.
2. Rescheduling
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You may reschedule a lesson up to 24 hours before the scheduled time without charge.
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Rescheduled lessons must be taken within the validity period of the package:
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5-hour / 10-hour packages: valid for 6 months from the purchase date.
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Seasonal memberships: valid only during the specified season dates.
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3. Transfer of Packages
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If the original participant cannot continue, remaining hours may be transferred to a family member or friend (within the package validity period).
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Transfers must be requested in writing (email/WhatsApp) and confirmed by KSD.
4. Refunds
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Refunds are generally not available once a package or lesson has started.
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Exceptions may be considered only in cases of medical incapacity (doctor’s certificate required).
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In such cases, unused lessons may be refunded or credited, minus a 15% administration fee.
5. Weather & Safety
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In the event of unsafe weather or sea conditions, KSD reserves the right to cancel or postpone lessons.
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Cancelled lessons due to weather will be rescheduled at no extra cost.